Introduction We respect your privacy. This Privacy Policy explains what personal data we collect, how we use it, and your rights. By using our website and making purchases, you agree to the terms of this Policy.

1. Information We Collect

  • Personal details (name, address, phone number, email).
  • Payment information (processed securely by third-party payment providers; we do not store card details).
  • Technical data (IP address, cookies, device type, browser).
  • Order and delivery information.

2. How We Use Your Information

  • Process and fulfill your orders.
  • Handle shipping and returns.
  • Communicate with you (order updates, customer support, newsletters if subscribed).
  • Improve our services and website.
  • Comply with legal obligations.

3. Sharing Your Data

We do not sell or rent your personal data. We only share it with trusted third parties:
  • Payment processors (e.g., Stripe, PayPal, banks).
  • Shipping and delivery providers.
  • Analytics and marketing services (e.g., Google Analytics).

4. Cookies and Analytics

We use cookies to:
  • Enable cart and checkout functionality.
  • Store user preferences.
  • Analyze website usage.
You may disable cookies in your browser, but this may affect site functionality.

5. Data Retention

  • We store your data only as long as necessary for order fulfillment and legal compliance.
  • Payment details are never stored on our servers; they are processed securely by third-party providers.

6. Your Rights

Under GDPR and applicable laws, you have the right to:
  • Request a copy of your personal data.
  • Correct or delete your data.
  • Withdraw consent to data processing.
  • Lodge a complaint with a supervisory authority.
To exercise your rights, please contact us at: fjordsfragrance@gmail.com

7. Contact Us

If you have any questions about our Refund and Returns Policy, please contact us: FJORDS FRAGRANCE OÜ Address: Estonia, Tallinn, Linnamäe tee 49-139 Email: fjordsfragrance@gmail.com